Expert Urology Consulting is a specialized telehealth practice dedicated to providing personalized and expert urological care, focusing on men’s health issues such as erectile dysfunction (ED) and low testosterone (Low T). Founded by Dr. Mark A. Wille, MD, FACS, a board-certified urologist with over 13 years of experience, the clinic combines the convenience of telehealth with specialized expertise to deliver effective and accessible care.

We provide a range of urological services, including:

– Erectile Dysfunction (ED): Evaluation and treatment, including first-line therapies like PDE5 inhibitors (e.g., Viagra, Cialis) and advanced options such as Trimix injections.

– Low Testosterone (Low T): Comprehensive assessment and testosterone replacement therapy (TRT) for symptoms like fatigue, low libido, and mood changes.

– General Men’s Health: Counseling on sexual health, lifestyle modifications, and guidance on diet, exercise, and stress management.

All consultations are conducted via a secure, HIPAA-compliant telehealth platform, allowing you to receive expert care from the comfort and privacy of your home.

– New Patient Consultation: $99 (Introductory pricing)

  – Includes a comprehensive telehealth consultation, existing lab review, and initial 3 months of lab ordering, review, prescription management, and support.

– Follow-Up Appointments (Established Patients): $60 per visit

  – For new health concerns or additional face time with Dr. Wille.

– Subscription Plans: Ongoing care and support after the initial 3 months.

  – Basic Plan: $35/month (billed quarterly) – Includes unlimited messaging support, prescription management, and lab ordering with follow-up.

  – Premium Plan: $50/month (billed quarterly) – Includes all Basic Plan features plus one follow-up video visit per quarter.

We are out-of-network for all insurance plans and operate on a cash-pay basis. However, our services count toward out-of-network maximums, and we provide documentation for you to submit to your insurance company for potential reimbursement. You may also use your FSA/HSA card to pay for our services. You MAY use your insurance benefit for labs and prescriptions, however.

Yes, we provide detailed receipts and superbills that you can submit to your insurance company. These documents may help you apply the costs toward your out-of-pocket maximum or deductible for out-of-network services.

When receiving care from an out-of-network provider like Expert Urology Consulting:

– Payment: You pay for services upfront.

– Documentation: We provide an itemized receipt (superbill) with necessary coding and billing information.

– Submission: You submit this receipt to your insurance company.

– Reimbursement: Depending on your plan, you may receive partial reimbursement or have the expenses count toward your out-of-pocket maximum.

– Price Transparency: Clear, upfront pricing without hidden fees.

– Flexible Payment Options: Accepts credit cards, HSA, or FSA funds.

– Out-of-Network Flexibility: Potentially more affordable care for those with high-deductible plans or minimal coverage.

Yes, you can use HSA or FSA funds to pay for medical consultations, treatments, and prescriptions, as long as they are considered qualified medical expenses.

10. What if my insurance denies the reimbursement claim?

– Review the Denial: Understand the reason for denial.

– Contact Your Insurance: Additional documentation may be required.

– Appeal the Decision: Follow your insurer’s appeal process if you believe the service should be covered.

– We Can Help: We can provide additional documentation to support your appeal if needed.

– Discounted Labs: We partner with a lab provider offering discounted cash prices (typically $20-$40, depending on complexity).

– Prescription Savings: If your insurance does not cover medications, we can assist in getting you discounted medications at your local pharmacy.  Also, we have partnered with a mail-order pharmacy to provide discounted medications. 

No, to be as transparent as possible, we provide a menu a la carte. You will likely end up spending less than other online platforms that bundle services. This approach ensures you only pay for what you need, without hidden costs or unnecessary markups.

If you have more questions or need additional support with billing or insurance, please don’t hesitate to contact us directly. We’re here to help guide you through the process and make accessing high-quality urological care as seamless as possible.